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Privacy Policy

Last Updated: May 2025

Introduction

This Privacy Policy explains how CloudCrumbs LTD ("we", "us", or "our") collects, uses, and protects your personal information when you use our services. We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email address, phone number)
  • Business information (company name, job title)
  • Technical information (IP address, browser type, device information)
  • Usage data (how you interact with our services)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services
  • To communicate with you about our services
  • To improve and personalize your experience
  • To comply with legal obligations
  • To protect our rights and prevent fraud

We process your personal data on the following legal bases:

  • With your consent
  • To fulfill our contractual obligations
  • To comply with legal requirements
  • For our legitimate business interests
  • To protect vital interests

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

Under UK data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision making and profiling

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

International Data Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data. These third parties have their own privacy policies.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO.